Latest Episodes
3

Workforce, Workflows, and Workplaces: What Nursing Needs Now
What does it take to lead nursing forward—without losing touch with the front lines? In this episode of PG Pulse, Press Ganey’s Senior Vice...
2

The Hidden Power of Social Capital in Healthcare’s Strongest Teams
What does it take to build a resilient, future-ready healthcare workforce? The old playbooks won’t cut it. In this episode of PG Pulse, Brad...
1

The best at getting better: Hartford HealthCare’s relentless pursuit of excellence
In healthcare, standing still means falling behind. Leading organizations don’t defend the status quo—they dismantle it, embedding continuous improvement into every action. It’s not...
12

The human side of healthcare: Balancing compassion and innovation
In a data-driven world, the human element in healthcare often gets overlooked. But what if healthcare could balance compassion with innovation and clinical outcomes? ...
11

From search to experience: how AI is changing consumer behavior and safety in healthcare
AI has matured from buzzword to building block of highly successful healthcare organizations. It’s fundamentally reshaping how consumers find and choose care, and empowering...
10

Episode 10: Helping healers heal: Empowering human potential in healthcare
How does a complex healthcare system ignite culture centered around individual well-being? As challenges like burnout, compassion fatigue, and staffing shortages echo throughout the...