PG Pulse

Welcome to PG Pulse, Press Ganey’s podcast where we dive deep into healthcare innovation and the Human Experience. In each episode, celebrated leaders across the industry—and beyond—explore the dynamic interplay between the people, processes, and ...more

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Latest Episodes

3

May 29, 2025 00:27:36
Workforce, Workflows, and Workplaces: What Nursing Needs Now

Workforce, Workflows, and Workplaces: What Nursing Needs Now

What does it take to lead nursing forward—without losing touch with the front lines?   In this episode of PG Pulse, Press Ganey’s Senior Vice...

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2

March 20, 2025 00:29:32
The Hidden Power of Social Capital in Healthcare’s Strongest Teams

The Hidden Power of Social Capital in Healthcare’s Strongest Teams

What does it take to build a resilient, future-ready healthcare workforce?  The old playbooks won’t cut it. In this episode of PG Pulse, Brad...

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1

February 19, 2025 00:35:57
The best at getting better: Hartford HealthCare’s relentless pursuit of excellence

The best at getting better: Hartford HealthCare’s relentless pursuit of excellence

In healthcare, standing still means falling behind. Leading organizations don’t defend the status quo—they dismantle it, embedding continuous improvement into every action. It’s not...

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12

December 17, 2024 00:31:18
The human side of healthcare: Balancing compassion and innovation

The human side of healthcare: Balancing compassion and innovation

In a data-driven world, the human element in healthcare often gets overlooked. But what if healthcare could balance compassion with innovation and clinical outcomes? ...

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11

December 05, 2024 00:47:10
From search to experience: how AI is changing consumer behavior and safety in healthcare

From search to experience: how AI is changing consumer behavior and safety in healthcare

AI has matured from buzzword to building block of highly successful healthcare organizations. It’s fundamentally reshaping how consumers find and choose care, and empowering...

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10

November 07, 2024 00:58:29
Episode 10: Helping healers heal: Empowering human potential in healthcare

Episode 10: Helping healers heal: Empowering human potential in healthcare

How does a complex healthcare system ignite culture centered around individual well-being? As challenges like burnout, compassion fatigue, and staffing shortages echo throughout the...

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